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Showing posts with the label Digital Strategy

Personalized shopping in the digital world

In the good old days of retailers having a single channel with a steady and relatively well forecasted demand, pricing was the forte of the merchandising managers. Ability to negotiate with CPG majors or wholesalers, retailing based on shelf space and target segment was very helpful. The basket analysis can be used very effectively - having Key Value items and anchor items to be able to optimize product mix and margins as well. This ensures we have a good rein on retail operations and also contributing to both the top line and the bottom line.

Multi-Channel Attribution - Importance and Impact

Definition The practice of using advanced statistical approaches to allocate proportional credit to marketing communications and media activity across all channels, which ultimately leads to the desired customer action. This is the definition from "The Forrester Wave: Cross-Channel Attribution Providers, Q4 2014 report" that can be accessed here .

Using Frameworks more effectively

The other day I was working on a strategy document for one of my consulting assignments. What was strange was that I had access to all information but I was not sure how to present it in a clear way that would mean action from the stake holders. As consultants, the reason we present the strategy and tactical plans is because we hope the stake holders can gain value. However, we always have impediments in terms of selecting the right information to present, providing the right context and suggesting the right set of next level activities. Frameworks for Decision Making Let me start with a simple decision framework that I used to get the strategy document presented.