Policy Making is a very good instrument that any organization can use to communicate to its participants and help further the organization's goals. Policy - in a nutshell - is the course of principle of action proposed by the organization or entity. Why do we care Consulting, in a lot of ways, has to deal with processes. There are processes that as consultants, we need to be aware of and respect in our client organizations. There are processes that we have to work around and eventually suggest replacing or retiring. All of these are a lot simpler if we understand policy making better. Under what constraints or conditions was a specific policy made? Why is it still relevant? There are many more questions that we need to ask as consultants. Organizational structure and Policy Making