User Journey - A Brief Introduction

User Journey is an activity that we do right after detailing user personas.

It is primarily used for:

Understanding user behaviour
Identify high level functionality
Demonstrate vision of the project

How do you go about creating a user Journey

Your user’s goals
Their motivations
Their current pain points
Their overall character
The main tasks they want to achieve

Courtesy: http://theuxreview.co.uk/user-journeys-beginners-guide/

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