This is a quick experience report on User Personas - Where it has worked well, where I had challenges and why I had those challenges.
It is recently that I have consciously started practicing Inquiry. Let me explain. I am a consultant who constantly looks at the situation and comes up and implements the solution to progress from there. While I do that, I constantly use Inquiry as a means to progress - one of the key facilitation technique specifically in multiple stakeholder situations.
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